Chiropractic Methods Exam 1 Practice Test

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Which item is one of the Ten Keys to Active Listening?

Stop talking

Put talker at ease

Putting the talker at ease creates the safe, trust-filled climate that makes honest communication possible. When a patient feels comfortable, they’re more open to sharing details about their pain, history, and concerns without fear of judgment or being rushed. That relaxed start is what allows the rest of active listening to unfold effectively: you can show you’re listening through your posture, facial expressions, and a calm voice; you can invite fuller answers with gentle prompts; and you can focus without distractions because the connection has already begun.

In a clinical setting this means greeting the patient warmly, maintaining open body language, and giving them time to explain their symptoms in their own words. Once they’re at ease, you’re better positioned to understand the full picture, including nuances that matter for assessment and treatment planning. While pausing to avoid interrupting, visually and verbally signaling engagement, and minimizing interruptions are also important, the act of putting the talker at ease is the foundational step that makes those subsequent listening behaviors work most effectively.

Show that you want to listen

Remove distractions

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